This Privacy Policy (“Privacy Policy”) is an
electronic record in terms of Information Technology Act, 2000 and
rules there under as applicable and the amended provisions
pertaining to electronic records in various statutes as amended by
the Information Technology Act, 2000. This electronic record is
generated by a computer system and does not require any physical or
digital signatures.
This Privacy Policy is published in compliance with, interalia, (i)
Section 43A of the Information Technology Act, 2000; (ii) Regulation
4 of the Information Technology (Reasonable Security Practices and
Procedures and Sensitive Personal Information) Rules, 2011 (the
“SPI Rules”); and (iii) Rule 3 (1) of the
Information Technology (Intermediaries guidelines) Rules, 2011 :
M/s Frugal Scientific Private Limited is a company registered under
the Companies Act, 2013, with its registered office at #677, 1st
Floor, 13th Cross Road, 27th Main Rd, 1st Sector, HSR Layout,
Bengaluru, Karnataka 560102, India (the “Company”,
(which also includes its subsidiaries and affiliates) is the author
and publisher of the internet resource www.fleetpi.in
(“Website”) on the World Wide Web as well as the
software and applications (including mobile application) under the
brand name 'FleetPi' (Website, software and mobile application are
hereinafter collectively referred to as the
“Platform”, “Application” or the
“FleetPi Application”).
This Privacy Policy forms a part of the User Terms and Conditions of
the Platform (“Terms of Use”). Capitalised terms
used herein but not defined shall have the meaning assigned to such
term in the Terms of Use.
We are committed to Your privacy. This Privacy Policy applies to the
collection, use, storage, processing, disclosure and transfer of
Your Information (defined below) when You use the Platform.
The terms 'You' or 'Your' or ‘User’ refer to You as the Users
(irrespective of whether You are a Registered Users or
Non-registered user and the terms ‘FleetPi' or 'We' or 'Us' or
'Company', and 'Our' refer to M/s Frugal Scientific Private Limited.
BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION,
YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE
PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO
BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR
COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS
DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE,
MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY,
AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS
PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE
US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF
SOMEONE ELSE (SUCH AS YOUR CHILD/FAMILY
MEMBER/RELATIVE/COLLEAGUE/FRIEND) OR AN ENTITY (SUCH AS YOUR
EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL
OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR
ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR
ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR
ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
GENERAL PROVISIONS
This Privacy Policy should be at all times read along with the Terms
of Use / Terms of the Platform as maybe applicable. Unless stated
otherwise, the Policy applies to all information that We have about
You and Your account.
We reserve the right, in its sole discretion, to change, modify, add
or delete portions of the terms of this Privacy Policy at any time.
We may e-mail periodic reminders of the notices and conditions,
unless You have instructed Us not to, but You should check the
Platform frequently to see recent changes. Notwithstanding the
above, We shall not be required to notify You of any changes made to
this Privacy Policy. The revised Privacy Policy shall be made
available on the Platform. Your continued use of the Platform,
following changes to this Privacy Policy, will constitute Your
acceptance of those changes.
If You choose to visit the Platform, Your visit and any dispute over
privacy is subject to this Privacy Policy and the Terms of Use. In
addition to the foregoing, any disputes arising under this Privacy
Policy shall be governed by the laws of India and courts in Mumbai
alone have jurisdiction in respect of the matter arising out the of
this Privacy Policy.
WHAT PERSONAL INFORMATION IS COLLECTED FROM YOU?
Generally, some of the Services require Us to know who you are so that We can best meet your needs. When you access the Services, or through any interaction with Us via emails, telephone calls or other correspondence, We may ask you to voluntarily provide Us with certain information that personally identifies you or could be used to personally identify you. We also collect anonymous data from every visitor of the Platform to monitor traffic and fix bugs. For example, We collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request. To access certain section to the Platform, We may ask You to register and provide certain personal information in order to be able to save Your profile and the documents and comments associated with it. You hereby consent to the collection of such information. Without prejudice to the generality of the above, information collected by Us from You may include (but is not limited to) the following:
-
contact data (such as Your name, email address, residential
address, office address phone number and emergency contact
information);
-
demographic data (such as Your gender, Your date of birth and
Your pin code);
-
data regarding Your usage of the Services and history of the
appointments made by or with You through the use of Services;
- Address and GPS location of the User
-
name, qualification, experience, specialization, personal
statement, education, professional memberships, GST and other
statutory details , Drug license under the Drug and Cosmetics
Act, 1940, registration certificate of the pharmacist along with
membership number, website address (if any), working days and
hours, contact data, demographic data, address, GPS Location,
etc (for Pharmacies and Distributors)
-
information relating to the electronic device including but not
limited to the type of electronic device You use, its unique
device ID, its IP address and/or the device’s operating system
etc.
-
other information that You voluntarily choose to provide to Us
(such as information shared by You with Us through emails or
letters).
-
The information collected from You by Us may constitute
‘personal information’ or ‘sensitive personal data or
information’.
“Personal Information” is defined under the
Information Technology (Reasonable security practices and procedures
and sensitive personal data or information) Rules, 2011 (“SPI Rules”), to mean any information that relates to a natural person,
which, either directly or indirectly, in combination with other
information available or likely to be available to a body corporate,
is capable of identifying such person.
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person
relating to:
- passwords;
-
financial information such as bank accounts, credit and debit
card details or other payment instrument details;
-
any detail relating to the above clauses as provided to body
corporate for providing service;
In general, You can browse the Platform without telling Us who You are or revealing any Personal Information about Yourself. While You can browse some sections of Our Platform without being a Registered User, certain activities (such as placing an order, or providing a requisition) do require registration. Once You give Us Your Personal Information, You are not anonymous to Us. Where possible, We will indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform. In an effort to make Our Platform effective, certain information may be collected each time you visit the Platform. Such information may be stored in Our server logs. These encrypted statistics do not identify You personally, but provide Us the information regarding Your visit to the Platform and the type of user who is accessing Our Platform and certain browsing activities by You. This data may include: IP address of Your server from where the Platform is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the websites You last visited before visiting to Our Platform. The duration of Your stay on Our Platform is also stored in the session along with the date and time of Your access. These data are used by Us to understand the use and number of Users visiting the Platform. We will allow the updation of the Personal Information (including sensitive personal data or information) at any point of time to ensure that only the most updated, accurate and relevant information/documents are stored with Us.
HOW WE COLLECT INFORMATION?
We collect only such Personal Information that We believe to be relevant and is required to understand Your interests. The methods by which We collect Your Information include but are not limited to the following:
(i) When You register on Our Platform,
(ii) When You create a profile on Our Platform or as part of
Services
(iii) When You provide Your Information to us,
(iv) When You use the features on Our Platform and/or when You use
Services,
(v) When You access Platform or Services,
(vi) By use of cookies (discussed below).
When You use the Platform, Our servers (which may be hosted by a
third party service provider) may collect information indirectly and
automatically about Your activities on the Platform; for instance,
by way of cookies. A cookie is a small amount of data that is sent
to a User’s browser from a web server and is eventually stored on a
User’s computer hard drive. This anonymous information is maintained
distinctly and is not linked to the Personal Information You submit
to Us.
Whether You want Your web browser to accept cookies or not is up to
You. If You haven’t changed Your computer’s settings, most likely
Your browser already accepts cookies. If You choose to decline
cookies, You may not be able to fully experience all features of the
Platform. You can also delete Your browser cookies or disable them
entirely, but this may significantly impact Your experience with the
Platform and may make parts of the Platform non-functional or
inaccessible.
We may use third-party service providers to serve ads on Our behalf
across the internet and sometimes on this Platform. They may collect
anonymous information about Your visits to Our Platform and Your
interaction with Our Services. No personally identifiable
information is collected or used in this process. They do not know
the name, phone number, address, email address, or any personally
identifying information about the User.
We also use the log file like other servers which is the standard
measures. They include internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring / exit pages,
platform type, date / time stamp, and number of clicks. We use them
to analyse trends, administer the site, track a User’s movement and
gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable
information. Some of the Services of Our Platform may also track the
GPS location of the User in order to provide the Services.
We do not trade or sell Your Personal Information in any manner,
except as specified herein, or if express consent is sought from
You.
Some third parties provide Us with Personal Information about You,
such as the following:
-
information from third party sources: We may obtain information
about You from other sources, including through third party
services and organizations to supplement information provided by
You. For example, if You access through Platform through a
third-party application, such as an app store, a third-party
login service, or a social networking site, We may collect
information about You from that third-party application that You
have made public via Your privacy settings. Information We
collect through these services may include Your name, Your user
identification number, Your user name, location, gender, birth
date, email, profile picture, and Your contacts stored in that
service.
-
Information from Our advertising partners: We receive
information about You from some of Our service providers, who
assist Us with marketing or promotional services related to how
You interact with Platforms, applications, products, services,
advertisements or communications.
HOW THE INFORMATION COLLECTED IS USED?
We collect Your Information for various purposes, including the
following:
-
to record, support and facilitate Your participation on the
Platform.
- to respond to Your inquiries;
-
to provide You with information about products and services
available on the Platform;
- to personalize Your experience on the Platform;
-
to help You address Your problems incurred on the Platform
including addressing any technical problems;
- for proper administering of the Platform;
-
to conduct internal reviews and data analysis for the Platform
(e.g., to determine the number of visitors to specific pages
within the Platform);
-
to improve the services, content and advertising on the
Platform;
- to protect the integrity of the Platform; and
-
to respond to judicial process and provide information to law
enforcement agencies or in connection with an investigation on
matters related to public safety, as permitted by law.
-
to conduct analytical studies on various aspects including user
behaviour, user preferences etc
-
to make disclosures as may be required under applicable law.
You acknowledge that apart from Your Personal Information, if You
upload any content on the Platform, such content may contain
information including Personal Information and the same may be
available to the other users of the Platform. We will not be liable
for the disclosure and dissemination of such Personal Information to
third parties.
We may disclose aggregated information about the use of the
Platform, but it will never contain Personal Information. We do not
disclose Personal Information to third parties in the normal course
of operations. However, in situations when We are legally obligated
to disclose information to the government or other third parties, We
will do so.
We implement standard measures to protect against unauthorized
access to and unlawful interception of Personal Information.
However, no internet site can fully eliminate security risks.
We may keep records of electronic communications and telephone calls
received and made for placing orders for the purpose of
administration of Services, customer support, research and
development and for better listing of the Pharmacies and
Distributors.
HOW INFORMATION MAY BE SHARED AND TRANSFERRED?
You are required to submit Your information at the time of using the
Services. The information You share with Us is transferred and
shared with Pharmacies and Distributors, as may be applicable,
registered with the Platform. The said Pharmacies/Distributors may
also have access to Your purchase history / details that You make
from the Platform.
We may share Personal Information with Our other corporate entities
and affiliates to help detect and prevent identity theft, fraud and
other potentially illegal acts; correlate related or multiple
accounts to prevent abuse of Our Services; and to facilitate joint
or co-branded services that You may request where such services are
provided by more than one corporate entity. Those entities and
affiliates may not market to You as a result of such sharing unless
You explicitly opt-in.
We also share Your Information when necessary to complete a
transaction initiated or authorized by You or to provide You with a
product or service You have requested. In addition to those set
forth above, these parties also include: (i) other users (where You
post information publicly or as otherwise necessary to effect a
transaction initiated or authorized by You); (ii) social media
services (if You interact with them through Your use of the
Platform); (iii) third party business partners who You access
through the Platform; (iv) third party payment providers (v) other
parties authorized by You.
We also share Your Information when We believe it is necessary to:
-
Comply with applicable law or respond to valid legal process,
including from law enforcement or other government agencies
-
Protect Us, Our business or Our users, for example to enforce
Terms of Use, prevent spam or other unwanted communications and
investigate or protect against fraud; and
- Maintain the security of Our products and services.
We also share Your Information with third parties when You give Us
consent to do so.
Moreover, if We sell all or part of Our assets, or if Corporate
Insolvency Resolution Process under the Insolvency and Bankruptcy
Code, 2016 is initiated against Us, user information would be one of
the assets that is transferred or acquired by a third party, and We
would share Your Information with the party that is acquiring Our
assets. You acknowledge that such transfers may occur, and that any
acquirer of Us or Our assets may continue to use Your information as
set forth in this Privacy Policy.
We may exchange, transfer, share, part with all or any of Your
Information, across borders and from Your country to any other
countries across the world with Our affiliates / agents / third
party service providers / partners / banks and financial
institutions for the purposes specified under this Privacy Policy or
as may be required by applicable law or in case of sale,
acquisition, merger or bankruptcy involving Us.
You acknowledge that some countries where We may transfer Your
Information may not have data protection laws which are as stringent
as the laws of Your own country.
You acknowledge that it is adequate that when We transfer Your
Information to any other entity within or outside Your country of
residence, We will place contractual obligations on the transferee
which will oblige the transferee to adhere to the provisions of this
Privacy Policy.
LINKS TO THIRD PARTY WEBSITES
The Platform provides third-party advertisements and links to other
websites. We do not provide any Personal Information to these
third-party websites or advertisers.
The Platform will contain links to other websites (“Linked Site”), which are operated by third parties and are not controlled by,
or affiliated to, or associated with, us unless expressly specified
on the Platform. We are not responsible for any form of
transmission, whatsoever, received by You from any Linked Site.
Accordingly, we do not make any representations concerning the
privacy practices or policies of such third parties or terms of use
of such websites, nor do We control or guarantee the accuracy,
integrity, or quality of the information, data, text, software,
music, sound, photographs, graphics, videos, messages or other
materials available on such websites. The inclusion or exclusion
does not imply any endorsement by Us of such website, the website’s
provider, or the information on the website. The information
provided by You to such third party websites shall be governed in
accordance with the privacy policies of such websites and it is
recommended that You review the privacy policy on any such websites
prior to using such websites.
These third-party websites and advertisers may use technology to
send the advertisements that appear on the Platform directly to Your
browser. In such cases, the third party websites or advertisers
automatically receive Your IP address. They may also use cookies,
JavaScript, web beacons and other technologies to measure the
effectiveness of their advertisements and to personalize advertising
content. We do not have access to or control over cookies or other
features that such third party websites and advertisers may use, and
the information practices of these third-party websites and
advertisers are not covered by this Privacy Policy. Please contact
them directly for more information about their privacy practices.
We may also provide for third party payment provider’s links to
provide for payment of Services availed by You on the Platform. They
may collect details of Your Personal Information and/or financial
information including credit/debit card details, net-banking or UPI
details for facilitating the payment. This Privacy Policy does not
apply to such third party payment providers. They are governed by
their own terms and conditions and privacy policy. Please contact
them directly for more information about their privacy practices.
PRIVACY POLICY
A. For all Users:
This section applies to all users.
-
Accordingly, a condition of each User’s use of and access to the
Services is their acceptance of the Terms of Use, which also
involves acceptance of the terms of this Privacy Policy. Any
User that does not agree with any provisions of the same has the
option to discontinue the use of the Platform.
-
All the information provided to Us by a User, including Personal
Information or any Sensitive Personal Data or Information, is
voluntary. You understand that We may use certain information of
yours, which has been designated as Personal Information or
‘Sensitive Personal Data or Information’ under the SPI Rules,
(a) for the purpose of providing you the Services, (b) for
commercial purposes and in an aggregated or non-personally
identifiable form for research, statistical analysis and
business intelligence purposes, (c) for sale or transfer of such
research, statistical or intelligence data in an aggregated or
non-personally identifiable form to third parties and affiliates
(d) for communication purpose so as to provide You a better way
of placing orders and for obtaining feedback in relation to the
Pharmacies and/or Distributors, as maybe applicable and their
practice, (e) debugging customer support related issues. We also
reserve the right to use information provided by or about the
User for the following purposes:
- Publishing such information on the Platform.
- Contacting Users for offering new products or services.
-
Contacting Users for taking products and Service feedback.
-
Analysing software usage patterns for improving product design
and utility.
-
Analysing anonymized practice information for commercial use.
If you have voluntarily provided Your Personal Information to Us
for any of the purposes stated above, You hereby consent to such
collection and use of such information by Us.
-
Collection, use and disclosure of information which has been
designated as Personal Information or ‘Sensitive Personal Data
or Information’ under the SPI Rules requires Your express
consent. By affirming Your assent to this Privacy Policy, You
provide Your consent to such use, collection and disclosure as
required under applicable law.
-
We do not control or endorse the content, messages or
information found in any Services and, therefore, we
specifically disclaim any liability with regard to the Services
and any actions resulting from Your participation in any
Services, and You agree that You waive any claims against Us
relating to same, and to the extent such waiver may be
ineffective, you agree to release any claims against Us relating
to the same.
-
You are responsible for maintaining the accuracy of the
information You submit to Us, such as Your contact information
provided as part of account registration. If Your personal
information changes, You may correct, delete inaccuracies, or
amend information by making the change on Our Platform or You
may send updates and corrections to Us at info@FleetPi.in and We
will take all reasonable efforts to incorporate the changes
within a reasonable period of time. If You provide any
information that is untrue, inaccurate, out of date or
incomplete (or becomes untrue, inaccurate, out of date or
incomplete), or We have reasonable grounds to suspect that the
information provided by You is untrue, inaccurate, out of date
or incomplete, We may, at its sole discretion, discontinue the
provision of the Services to You. There may be circumstances
where We will not correct, delete or update Your Personal Data,
including (a) where the Personal Data is opinion data that is
kept solely for evaluative purpose; and (b) the Personal Data is
in documents related to a prosecution if all proceedings
relating to the prosecution have not been completed.
-
If You wish to cancel Your account or request that We no longer
use Your information to provide you Services, contact Us through
info@FleetPi.in . We will retain your information for as long as
Your account with the Services is active and as needed to
provide You the Services. We shall not retain such information
for longer than is required for the purposes for which the
information may lawfully be used or is otherwise required under
any other law for the time being in force. After a period of
time, Your data may be anonymized and aggregated, and then may
be held by Us as long as necessary for Us to provide Our
Services effectively, but Our use of the anonymized data will be
solely for analytic purposes. Please note that Your withdrawal
of consent, or cancellation of account may result in Us being
unable to provide You with its Services, , or to terminate any
existing relationship Us may have with you.
-
If you wish to opt-out of receiving non-essential communications
such as promotional and marketing-related information regarding
the Services, please send Us an email at info@FleetPi.in .
-
A User may have limited access to the Platform without creating
an account on the Platform. In order to have access to all the
features and benefits on Our Platform, a User must first create
an account on Our Platform. To create an account, a User is
required to provide the following information, which such User
recognizes and expressly acknowledges is Personal Information
allowing others, including Us, to identify the User: name, User
ID, email address, country, postal code, age, phone number,
password chosen by the User, address and GPS Location. We may,
in future, include other optional requests for information from
the User to help Us to customize the Platform to deliver
personalized information to the User.
-
The Platform may enable User to communicate with other Users or
to post information to be accessed by others, whereupon other
Users may collect such data. Such Users, including any
moderators or administrators, are not authorized Us
representatives or agents, and their opinions or statements do
not necessarily reflect Ours, and they are not authorized to
bind Us to any contract. We hereby expressly disclaim any
liability for any reliance or misuse of such information that is
made available by Users or visitors in such a manner.
-
We do not collect information about the visitors of the Platform
from other sources, such as public records or bodies, or private
organisations, save and except for the purposes of registration
of the Users (the collection, use, storage and disclosure of
which each User must agree to under the Terms of Use in order
for Us to effectively render the Services).
-
We maintain a strict "No-Spam" policy, which means that We do
not intend to sell, rent or otherwise give Your e-mail address
to a third party without your consent.
-
We have implemented best international market practices and
security policies, rules and technical measures to protect the
personal data that it has under its control from unauthorised
access, improper use or disclosure, unauthorised modification
and unlawful destruction or accidental loss. However, for any
data loss or theft due to unauthorized access to the User’s
electronic devices through which the User avails the Services,
We shall not be held liable for any loss whatsoever incurred by
the User.
-
We implement reasonable security practices and procedures and
have a comprehensive documented information security programme
and information security policies that contain managerial,
technical, operational and physical security control measures
that are commensurate with respect to the information being
collected and the nature of Our business.
-
We take Your right to privacy very seriously and other than as
specifically stated in this Privacy Policy, will only disclose
your Personal Information in the event it is required to do so
by law, rule, regulation, law enforcement agency, governmental
official, legal authority or similar requirements or when We, in
Our sole discretion, deem it necessary in order to protect Our
rights or the rights of others, to prevent harm to persons or
property, to fight fraud and credit risk, or to enforce or apply
the Terms of Use.
- Publishing such information on the Platform.
- Contacting Users for offering new products or services.
- Contacting Users for taking products and Service feedback.
- Analysing software usage patterns for improving product design and utility.
- Analysing anonymized practice information for commercial use.
If you have voluntarily provided Your Personal Information to Us for any of the purposes stated above, You hereby consent to such collection and use of such information by Us.
B. For Registered Users:
This section applies to all users.
-
As part of the registration as well as the application creation
and submission process that is available to Registered Users on
the Platform, certain information, including Personal
Information or Sensitive Personal Data or Information is
collected from the Registered Users.
-
All the statements in this Privacy Policy apply to all
Registered Users, and all Registered Users are therefore
required to read and understand the privacy statements set out
herein prior to submitting any Personal Information or Sensitive
Personal Data or Information to Us, failing which they are
required to leave the Services, including the Platform
immediately.
-
Registered Users’ personally identifiable information, which
they choose to provide to Us, is used to help them describe and
identify themselves. You will be the owner of Your information
and You consent to Us for collecting, using, processing and/or
disclosing this information for the purposes hereinafter stated.
We may use such information for commercial purposes and in an
aggregated or non-personally identifiable form for research,
statistical analysis and business intelligence purposes, and may
sell or otherwise transfer such research, statistical or
intelligence data in an aggregated or non-personally
identifiable form to third parties and affiliates. We also
reserve the right to use information provided by or about the
Registered Users for the following purposes:
-
Publishing such information on the Platform (Pharmacies and
Distributors only).
- Contacting Registered Users for taking feedback.
-
Analysing software usage patterns for improving product design
and utility.
-
Analysing anonymized practice information including financial,
and inventory information for commercial use.
-
We allow the listing of Registered Users’ information on the
Platform. The information listed on Platform is displayed on
Platform, and the information listed on Platform is used by the
Users to avail Services. We display such information on Our
Platform on an as-is basis making no representation or warranty
on the accuracy or completeness of the information. As such, We
strongly encourage the Users to check the accuracy and
completeness of their information from time to time, and inform
Us immediately of any discrepancies, changes or updates to such
information.
- Publishing such information on the Platform (Pharmacies and Distributors only).
- Contacting Registered Users for taking feedback.
- Analysing software usage patterns for improving product design and utility.
- Analysing anonymized practice information including financial, and inventory information for commercial use.